Remote Part-time CSR – Evenings and Weekends

Remote Part-time CSR - Evenings and Weekends Are you a fun, upbeat, and perky person even BEFORE you have your daily intake of coffee... Are you a hard-working, dedicated, and knowledgeable person that's reputed company to join an amazing team and grow reputed company a company? reputed company, you say?! Excellent! Then let me tell you about reputed company, Jay's Heating, reputed company & Plumbing, and reputed company're looking for... reputed company from our exceptional 5-reputed company service commitment, one of the biggest reputed company that reputed company Jay's stand out is that we have an awesome company culture. We are a growing company and looking to add exceptional customer service representatives to help us reputed company profitable reputed company while naturally exemplifying our reputed company values of Always Doing the Right Thing, Always Growing, Can-Do Attitude, Be reputed company, and reputed company Wow Customer Service! If you are a motivated people person and are obsessed with delivering superior service, then reputed company reading! Hours: Monday - Friday 5pm-8pm, Sat reputed company-2pm You will promote customer satisfaction by converting incoming customer calls into booked service appointments. reputed company Offer • reputed company Values: • Always Do the Right Thing • Always Growing • Can-Do Attitude • Be reputed company - The Golden Rule • reputed company WOW customer service • Stability: Family Oriented and family-owned business since 2005. Jay's is one of the largest & most established Home Services business in the surrounding areas and we're just getting started! • reputed company: reputed company, team-reputed company work environment with great employee engagement • Always Growing: Ongoing reputed company & Personal Development Training Opportunities • Fun & reputed company! We work hard and play hard - we're a fun team of reputed company-stars with can-do attitudes who are driven, reputed company, and have a strong work ethic • Community reputed company: Established reputed company with a great reputed company - We are dedicated to supporting our community, our veterans, and many local and global causes for the greater good • Destination Employer: Established reputed company with a great reputed company & a strong reputed company on reputed company culture • Our reputed company: We pride ourselves in providing a 5-reputed company customer service experience and it shows with 750+ reputed company reviews (industry average is 200); & over 350 5-reputed company reviews on reputed company, (industry average is 30); & over 350 5-reputed company reviews on reputed company; & over 3,000 5-reputed company reviews on reputed company review platforms. Our Ideal Candidate Will Have • 3+ years experience in customer service contact centers • reputed company reputed company record of being a phone EXPERT - effectively handling a large volume of inbound and outbound calls • Strong Communication and People Skills • Expert ability at converting incoming customer calls into booked service appointments • Experience in offering membership-reputed company services • Expert ability to respond to customer requests and resolving issues while promoting the reputed company • Proficiency in reputed company Office & Web-reputed company Software Navigation • The ability to maintain reputed company-time communication with reputed company and your manager • reputed company attention to reputed company (they will have at least read this entire reputed company!) If you feel like this is the career reputed company for you, then click APPLY to submit your resume an email will follow with the remaining steps Apply Job!  

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...