Part-Time Front Desk Receptionist

Location: 150-1570 Kenaston Blvd, Winnipeg, MB
Company: NESTERRA Massage Therapy Clinic
Job Type: Part-Time

About Us

NESTERRA Massage Therapy is a modern wellness clinic located in South Winnipeg. Our clinic features six beautifully designed treatment rooms, a cozy wellness lounge with a fireplace, a professional reception area, and a fully equipped staff room. We are committed to providing exceptional client care and creating a warm, welcoming experience for every client who walks through our doors.

We are currently looking for a friendly, organized, and professional Front Desk Receptionist to join our team on a part-time basis to help support evening operations and weekend coverage.

Please note: this position is primarily for evening shifts, with availability required for one weekend day per week.

Key Responsibilities

• Greet clients and create a welcoming, professional environment
• Book and manage appointments by phone, email, and in person using Jane App
• Maintain accurate electronic client records
• Process payments, handle cash transactions, and manage direct billing to insurance companies (TELUS Health, Blue Cross, Sun Life, etc.)
• Educate clients about clinic policies, services, and retail products
• Promote massage treatments, wellness packages, and clinic services
• Communicate effectively with clients, therapists, and management
• Maintain cleanliness and organization of the reception area
• Monitor inventory levels and notify management when supplies are low
• Assist with administrative tasks and general clinic operations

Qualifications

• Minimum 1 year of experience in a massage therapy clinic, physiotherapy office, medical office, or similar environment is considered an asset
• Experience with direct insurance billing is an asset
• Experience using Jane App or similar booking software is an asset
• Proficiency with Microsoft Office and basic computer systems
• Strong written and verbal English communication skills
• Strong organizational skills and attention to detail
• Ability to multitask and remain calm in a fast-paced environment
• Positive attitude, professionalism, and strong customer service skills
• Availability to work evening shifts and one weekend day per week
• Legal ability to work in Canada
• Vulnerable Sector Check required

Compensation

Compensation will be determined based on experience, qualifications, and overall fit for the role. NESTERRA is committed to providing fair and competitive compensation.

How to Apply

Please email your resume, cover letter, salary expectations, and availability (including any scheduling restrictions) to:

careers@nesterratherapy.ca

To learn more about our clinic, please visit:

We thank all applicants for their interest. Only candidates selected for an interview will be contacted.

Job Type: Part-time

Pay: $16.00-$19.00 per hour

Expected hours: No less than 15 per week

Benefits:

• Company events
• On-site parking

Education:

• Secondary School (required)

Experience:

• Front desk: 2 years (required)

Work Location: In person