Field Quality Manager
Job Description:
- Collaborate daily with Nissan and Infiniti dealers in the Atlantic and Quebec City regions to identify quality issues and gather customer feedback.
- Write technical reports combining technical data and market benchmarks to enhance product quality and perception.
- Support the NCI Field Quality Investigations team and coordinate vehicle testing and countermeasure validation.
- Build and maintain relationships with key dealers, providing feedback to the Engineering team.
Requirements:
- Bilingual French is required.
- Must be located in either the Atlantic or the Quebec City region.
- Red Seal Automotive Service Technician certification.
- Minimum of 7+ years of automotive experience.
- Strong data analysis and presentation skills (MS Office).
- Must be self-motivated with strong interpersonal skills, flexibility, and good time management abilities.
- Frequent out-of-town dealer visits may be required.
- Desired: Prior work experience at other OEMs or dealership service departments.
- Experience in troubleshooting, diagnosis, and analyzing technical information, along with hands-on vehicle evaluation.
Benefits:
- Career Growth and Continuous Learning Opportunities: Benefit from diverse career paths, cross-departmental moves, and innovative learning platforms.
- Enhance your skills through seminars, leadership training, and tuition reimbursement programs, all while playing a vital role in shaping the future of transportation.
- Comprehensive Benefits Package, including medical, mental health, parental leave, retirement savings & unique Nissan perks, including discounts on lease vehicles as part of our Employee Lease Program and a Vehicle Purchase Program (VPP).
