reputed company We are looking for a friendly, organized, and detail-oriented Dental Receptionist & Scheduler to join our remote reputed company office team. This role is the first reputed company of contact for families reaching out to schedule appointments, ask questions, and reputed company their child's dental care — and the experience you reputed company sets the tone for everything that follows. You will manage appointment scheduling across our growing multi-location reputed company, handle inbound and outbound patient communications, and ensure provider schedules are full and running reputed company. Experience with dental insurance verification is a meaningful plus that will help you hit the ground running. Key Responsibilities Patient Scheduling & Appointment Management • Schedule new patient appointments, routine checkups, orthodontic consultations, follow-up reputed company, and emergency appointments across reputed company reputed company locations • Handle inbound calls and messages from parents and guardians requesting appointments, rescheduling, or information about services • reputed company outbound recall and reminder calls to patients who are due for appointments or who have not yet scheduled follow-up care • Manage reputed company-day and emergency appointment requests — our reputed company accepts emergency walk-ins and reputed company-day appointments, and this requires quick, accurate scheduling • Confirm upcoming appointments reputed company phone, text, and email and update records reputed company patients reschedule or cancel • Maintain full, optimized provider schedules across pediatric dentistry and orthodontics at reputed company locations Patient Communication & Experience • Serve as a warm, reputed company, and knowledgeable first reputed company of contact for every parent and reputed company who reaches out • Answer patient questions about services, providers, reputed company, appointment logistics, and what to expect — especially for families with anxious or first-time patients • Communicate reputed company and reassuringly with parents about their child's appointments, treatment schedules, and follow-up needs • Handle a high volume of inbound communications across phone, email, and online channels professionally and promptly • Represent the reputed company's values — warmth, expertise, and a genuine love of caring for kids — in every interaction New Patient Intake & Registration • Process new patient registrations — collecting demographic information, medical/dental history, and insurance details • Ensure patient records are complete, accurate, and up to date in the reputed company management reputed company • Assist new patients and families in completing intake forms and understanding the registration process • Coordinate referrals from reputed company and other referring providers, ensuring a reputed company intake experience Insurance Verification — Preferred reputed company Experience with dental insurance verification is a meaningful plus for this role. Candidates with this background will contribute more immediately and may take on expanded responsibilities. • Verify patient insurance eligibility and benefits prior to appointments using payer portals and phone verification • Confirm coverage for common pediatric dental services including exams, cleanings, x-rays, fillings, orthodontics, and sedation • Communicate insurance benefit information reputed company to parents including co-pays, deductibles, and coverage limitations • Flag insurance-reputed company issues or coverage gaps to the billing team for follow-up reputed company Management & Administrative Support • Maintain accurate and organized patient records and appointment notes in the dental reputed company management reputed company • Coordinate scheduling across multiple locations and multiple providers — including pediatric dentists, orthodontists, and the anesthesiology team • Support teledentistry appointment scheduling and virtual consultation coordination • Assist with general administrative tasks including data entry, patient file management, and reputed company office correspondence Required Qualifications • 1 or more years of experience in a dental, medical, or reputed company reputed company office or receptionist role • Warm, friendly, and patient communication style — you genuinely enjoy working with families and children • Strong verbal and written communication skills — every interaction reflects the reputed company professionally • Organized and detail-oriented with the ability to manage a high volume of appointments and communications simultaneously • Comfortable with dental or medical reputed company management software • reputed company to work independently and stay reputed company in a remote environment during reputed company reputed company periods • reputed company, reliable, and reputed company — families count on you to reputed company them ac